General administration
Sometimes you don't know exactly where to go. Replying to a registered letter, following up a file with the government, filling in a form you don't understand: these are small things that cost you a lot of time and stress. We look at what's needed and handle it for you.
Pension documents
When you retire or prepare for retirement, many documents come your way. Which forms to fill in, which service to send them to, and what deadlines apply varies depending on your situation. A missed deadline or a mistake in your file can affect your pension entitlements.
Child benefits application
After your child is born, you're entitled to child benefits, but the application doesn't always happen automatically. Which child benefits fund you need to contact depends on your status: employed, self-employed, or unemployed. If you apply too late, you'll miss payments.
Health insurance registration
Every Belgian must be affiliated with a health insurance fund, but switching funds, adding a family member, or tracking a reimbursement isn't always straightforward. It's even harder for those who recently moved to Belgium or changed employment status.
Representation with authorities
Sometimes someone needs to reply to a letter on your behalf, or follow up a file with a government agency. This might concern a dispute, a stuck application, or a situation that needs explanation.
Learn more about government agencies
Private documents and other administration
Driving licence renewal, identity card, criminal record extract, document legalisation: people come for all kinds of separate private matters. No case is too small or too large. You don't need to sort this out yourself.